PRIVACY POLICY
Beyond Heels Ltd.
Introduction
This Privacy Policy applies between you, the User of this Website, and Beyond Heels Ltd, the owner and operator of this Website.
We take the privacy of your information seriously. This Privacy Policy explains how we collect, use, and protect your personal data.
By using this Website or our Services, you agree to the terms of this Privacy Policy.
If you have any questions, please contact us at [email protected].
Definitions and Interpretation
Data
All information that you submit to us or that is collected in relation to your use of the Website and Services.
Cookies
A small text file placed on your device when you visit certain parts of the Website.
Data Protection Laws
All applicable laws relating to the processing of personal data, including the UK GDPR.
We / Us / Our
Refers to Beyond Heels Ltd, registered in England and Wales, whose registered address is 167-169 Great Portland Street, 5th Floor, London, W1W 5PF
User / You
Any individual using the Website or our Services.
Website valeriiahamlin.com and any associated subdomains.
Scope of this Privacy Policy
This Privacy Policy applies only to the actions of Beyond Heels Ltd and Users in relation to this Website and our Services.
Data We Collect
We may collect the following Data:
- Name
- Contact information (email address, phone number)
- Payment and transaction information (processed securely via third-party providers such as Stripe)
- Class and participation information (attendance, membership status, group placement, course progress)
- Communication records (emails, messages, support requests)
- Video, photo, and media content collected during classes, filming sessions, or submitted as part of training
- Technical data (IP address, browser type, usage data, cookies)
How We Collect Data
Data provided by you:
- When you contact us via the Website, email, phone, or other means
- When you register or sign up for classes or memberships
- When you make payments
- When you communicate with authorised instructors appointed by Beyond Heels Ltd (including Sofie)
Data collected automatically:
- IP address, browser activity, access times, and navigation behaviour
- Cookies in accordance with your browser settings
How We Use Your Data
We use your Data for the following purposes:
- Managing bookings, memberships, and class participation
- Communication regarding your training, schedule, and updates
- Internal record keeping and administration
- Providing customer support
- Sending marketing communications where you have given consent
- Improving our Website and Services
We process your Data based on:
- performance of a contract
- legitimate business interests
- your consent where applicable
Data Access by Instructors
Your Data may be accessed by authorised instructors appointed by Beyond Heels Ltd (including Sofie), strictly for:
- delivering classes
- managing group structure and attendance
- communication related to your training
- ensuring safety and appropriate instruction
All instructors operate under confidentiality obligations.
Third-Party Platforms
We may store or process your Data using trusted third-party providers, including:
- Stripe (payments)
- GoHighLevel (CRM, communication, automation)
- WhatsApp (group communication)
- Google Workspace / Google Drive
- Social media platforms
These providers process data on our behalf and in accordance with Data Protection Laws.
International Data Transfers
Your Data may be processed outside the UK or EEA where necessary.
Where this occurs, appropriate safeguards are in place to protect your Data.
Keeping Your Data Secure
We implement appropriate technical and organisational measures to protect your Data, including:
- secure systems and password-protected access
- restricted access to authorised personnel only
- use of trusted third-party platforms with security measures in place
Data Retention
We retain your Data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy.
Some Data may remain in backups or records where required for legal, accounting, or operational purposes.
Your Rights
Under Data Protection Laws, you have the right to:
- access your personal data
- correct inaccurate data
- request deletion of your data
- restrict processing
- request data portability
- object to processing
To exercise your rights, contact us at:
Filming and Media
By attending our Services, you acknowledge that video and photographic content may be collected as part of the training experience.
This content may be used for marketing, educational, and promotional purposes, as outlined in our Terms and Conditions.
If you do not consent to being filmed, you must notify us in writing before attending. Full exclusion cannot be guaranteed.
Cookies
This Website may use Cookies to improve user experience and functionality.
You can control cookie settings through your browser preferences.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any significant changes will be communicated via our Website or by email where appropriate.
Business Changes
If Beyond Heels Ltd undergoes a business restructuring, sale, or transfer, your Data may be transferred to the new entity under the same purposes and protections.
Contact Information
Company: Beyond Heels Ltd
Address: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF
Email: [email protected]